Community Group Consultation
What do we want to know:
To find learn more about non users of the Heritage Centre so we can improve the offer that we provide to the community
Description:
By special invitation only
Outcome:
This study shows that the values employed, building networks and using a range of appropriate methods are important in planning a programme of consultation. The key learning from engaging with community groups was how to improve our services, the value of 'conversation' and listening rather than tick box exercises and the need to be strategic, placing consultation and engagement at the heart of the whole organisation and embedding into everyday activity
Contact:
Chris Foord
Royal Borough of Greenwich
Town Hall
Wellington Street
London
SE18 6PW
020 8854 2452
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Project start date
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12 September 2009
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Consultation end date
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26 September 2009
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Report available
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31 October 2009
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