By special invitation only

Location/ Coverage:  Whole borough, The Royal Borough of Greenwich

Outcome: 

This study shows that the values employed, building networks and using a range of appropriate methods are important in planning a programme of consultation.  The key learning from engaging with community groups was how to improve our services, the value of 'conversation' and listening rather than tick box exercises and the need to be strategic, placing consultation and engagement at the heart of the whole organisation and embedding into everyday activity